Contact Us

To see your points activity, key level status and points earned toward your next $5 reward coupon, create or sign into your online account. Once signed in, click on your name, then select My Rewards from the drop-down options.

If you’re an ABC Access member and are not receiving our emails, please check your spam and promotions folders. If you have previously unsubscribed from receiving our emails, you may resubscribe within your account.

For product information and availability, please select a store at the top of the page, then search for the product you’re interested in. Search results will show if we carry the item and in which stores it can be found. At this time, we are unable to transfer items from one store to another.

For all questions about the Vault, please refer to the Vault FAQ page.

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Delivery Service

Delivery service is available in select markets and is powered by Instacart. To see if we deliver to you, simply select “Delivery” and enter the desired delivery address into the popup delivery verification box. Delivery dates and times vary per market and are selected at checkout. A valid, government-issued photo ID showing the recipient is 21+ is required to receive a delivery order. For more information, visit our Guest Services FAQ page.

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In-store/Curbside Pick Up

For questions about or to cancel your In Store Pickup order, please contact the store selected during checkout.

Phone & Mail

To speak to a member of our Guest Services team, please call 866-450-6622 and leave a detailed message that includes your name, phone number, email address and details about your question. We’ll research the answer and contact you as soon as possible.

ABC Fine Wine & Spirits
Attn: Guest Services
8989 South Orange Avenue
Orlando, FL 32824